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Child Safety & Protection

Lovelane is committed to maintaining a safe environment and protecting minors from harmful content.

Age Restrictions

Lovelane is exclusively for adults aged 18 and older. Users under 18 are strictly prohibited from creating accounts or using our services.

Child Sexual Abuse & Exploitation (CSAE) Prevention

Lovelane maintains a zero-tolerance policy for any content that:

  • Sexualizes minors in any way
  • Endangers children, including grooming or trafficking
  • Contains CSAM (Child Sexual Abuse Material)
  • Promotes abuse or exploitation of minors

Detection & Prevention

  • Automated Scanning: AI-powered content moderation
  • Hash Matching: Integration with NCMEC PhotoDNA
  • Human Review: 24/7 moderation team
  • User Reports: Easy-to-use reporting tools

Reporting CSAE Content

In-App: Tap "Report" and select "Child Safety Concern"

Email: safety@lovelane.co.zw with subject "URGENT: Child Safety"

Our Response Timeline

  • <1 hour: Immediate triage (24/7/365)
  • <24 hours: Investigation & enforcement action
  • <48 hours: Law enforcement reporting (NCMEC)

Enforcement Actions

  • Immediate content removal
  • Permanent account termination
  • Device & IP blocking
  • Law enforcement cooperation

Industry Partnerships

  • NCMEC (National Center for Missing & Exploited Children)
  • Tech Coalition
  • PhotoDNA Integration
  • Google Play Compliance

Report a Child Safety Concern

If you suspect child abuse or exploitation, report it immediately. Your report could save a child's life.

Email: safety@lovelane.co.zw

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